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Returns

What to do if something isn't right.

Last updated October 2026

Every piece is pre-loved and one of a kind, and its condition is shown on its listing. Small signs of wear that match the listed condition aren't a reason to return.

If something isn't right

If your piece arrives with damage that wasn't listed, is the wrong item or doesn't fit, message us on WhatsApp within 2 days of delivery with your order details and a photo. Because there's only one of each piece, we can't send the same piece in another size. Instead you can swap it for another piece of the same value, or get a refund.

  • The piece must come back unworn, unwashed and in the condition it arrived in.
  • Sarees and dupattas can only be returned if they arrive with damage that wasn't listed.
  • Items bought on sale can only be swapped, not refunded.

Refunds

Refunds are paid by UPI within 7 days of receiving the piece back.

Return shipping

If the mistake is ours (unlisted damage or the wrong item), we pay for return shipping. If it doesn't fit, you pay to send it back and we cover shipping on any piece you swap it for.

How to start

Message us on WhatsApp with your name, order details and a photo. Start a return on WhatsApp.